FAQs

CordQA is Africa's premier knowledge-sharing platform that connects experts and learners across various fields. Our platform enables users to exchange insights, ask questions, and contribute to a growing knowledge base. Members can participate in communities, join groups, and earn recognition through points and badges for their contributions.

You can ask questions about a wide range of topics within our established communities. These include but are not limited to technology, business, education, health, career development, and professional skills. If you don't find a suitable community for your question, you can suggest new categories through our platform.

Avoid asking questions that: 1) Promote hate speech or discrimination, 2) Contain explicit or inappropriate content, 3) Are homework assignments without showing attempt, 4) Can be easily answered by a quick internet search, 5) Require personal medical or legal advice, 6) Are promotional or spam content, 7) Violate others' privacy or intellectual property rights

When a question is pending for review, our moderation team is examining it to ensure it meets CordQA's quality standards and community guidelines. This process helps maintain the platform's quality and typically takes 24-48 hours.

This message appears when your question doesn't meet our quality guidelines. Common reasons include: 1) Question is too vague or unclear, 2) Insufficient context or details provided, 3) Multiple questions packed into one post, 4) Poor formatting or writing quality, 5) Topic doesn't fit within our community guidelines

Questions are marked as duplicate when similar questions have already been asked and answered on the platform. This helps maintain a clean, organized knowledge base and directs users to existing answers. You'll be provided with links to the original question.

This usually happens when there have been repeated violations of our community guidelines or quality standards. It may be temporary or permanent, depending on the severity and frequency of violations. Contact our support team for more information about your specific case.

This is part of our quality control measures to prevent spam and ensure thoughtful participation. New members or those who have recently asked multiple questions may face this temporary restriction to maintain platform quality.

To ask a good question: 1) Search first to ensure it hasn't been asked before, 2) Choose the appropriate community/category, 3) Write a clear, specific title, 4) Provide relevant context and details, 5) Format your question properly using paragraphs and lists, 6) Proofread for clarity and grammar, 7) Include any relevant attempts you've made to solve the problem

When you receive an answer: 1) Read it carefully and verify if it addresses your question, 2) Upvote helpful answers to show appreciation, 3) Mark the best answer as accepted if it solves your problem, 4) Ask for clarification if needed, 5) Thank contributors for their time and effort, 6) Share any additional insights you gained from the solution

Points are earned through various activities: 1) Asking quality questions, 2) Providing helpful answers, 3) Receiving upvotes on your contributions, 4) Having your answer marked as accepted, 5) Regular participation in communities, 6) Contributing to discussions, 7) Helping identify duplicate questions

Communities are broad topic categories open to all members, focusing on specific subjects or fields. Groups can be either public or private, created by members for specialized discussions or collaborative purposes. While communities are moderated by CordQA, groups can be managed by their creators.

Use the "Report" button available on questions, answers, and comments. Provide specific reasons for reporting, and our moderation team will review it promptly. You can also contact support for serious violations.

Yes, you can edit your question to: 1) Add more details or context, 2) Fix formatting issues, 3) Correct grammatical errors, 4) Update information. However, avoid changing the fundamental nature of the question after receiving answers.

Badges are achievements awarded for various accomplishments on the platform. They recognize expertise, participation, and contribution quality. Different badges represent different levels of achievement and can be displayed on your profile.

Public groups are visible to all members and anyone can join. Private groups require an invitation or approval from group administrators. Content in private groups is only visible to members of that group.

To become an expert contributor: 1) Consistently provide high-quality answers, 2) Maintain a good track record of accepted answers, 3) Actively participate in your area of expertise, 4) Earn relevant badges and recognition, 5) Receive positive feedback from the community

Yes, you can share your own content if it: 1) Is relevant to the community, 2) Provides valuable information, 3) Isn't purely promotional, 4) Follows our content guidelines, 5) Is properly attributed and original

You can customize your notification preferences in your account settings. Choose which types of activities you want to be notified about, including: 1) Answers to your questions, 2) Comments on your posts, 3) Group invitations, 4) Achievement notifications, 5) Community updates

If you find incorrect information: 1) Comment with the correct information and sources, 2) Downvote if the answer is significantly misleading, 3) Provide your own answer with accurate information, 4) Report if the incorrect information is harmful, 5) Contact moderators for serious cases